At FireCode Studio ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile game application "Orb Merge" (the "App").
By downloading or using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Information You Provide
- Account information if you sign in via Google Play Games (name, email address, profile picture)
- Game progress and scores
- In-app purchases and transaction history
- Communications you send to us (support inquiries)
2. Automatically Collected Information
- Device identifiers (unique device IDs, advertising IDs)
- Device information (device type, operating system version, screen resolution)
- Game session data (levels played, time spent, gameplay events)
- Performance data (crash reports, app responsiveness)
- IP address and approximate location (country/region)
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our App services
- To save your game progress and synchronize across devices
- To enable Google Play Games services (leaderboards, achievements)
- To display personalized advertisements (through Google's advertising services)
- To analyze game performance and improve user experience
- To detect and prevent technical issues or fraud
- To respond to your support requests
- To send you service-related notifications
Google Play Services
Orb Merge uses Google Play Games services to provide:
- Cloud save functionality (syncing your progress)
- Global leaderboards and player rankings
- Achievements and unlockable rewards
Google's collection and use of data is governed by the Google Play Games Services Privacy Policy. We recommend reviewing Google's privacy practices.
Third-Party Services
We may use third-party services that collect and process data:
- Google AdMob: For displaying advertisements within the App
- Firebase (Google): For analytics and crash reporting
These services may collect information such as device identifiers and usage data to provide relevant advertisements and improve our services. You can opt out of personalized advertising through your device settings.
Data Retention
We retain your personal data for as long as necessary to:
- Provide you with the App services
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account or request data deletion, we will remove your personal data within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to certain processing activities
- Data Portability: Request transfer of your data
Data Deletion Request
To request deletion of your account and personal data, please visit our Delete Account page or contact us at firecodestudio8@gmail.com.
Children's Privacy
Our App is not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under this age. If you are a parent and believe your child has provided us with personal data, please contact us immediately at firecodestudio8@gmail.com.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries outside your residence country. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We recommend reviewing this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: firecodestudio8@gmail.com
- Developer: FireCode Studio